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· Personalize information and relate it to what a person already knows. · Don't assume employees and managers are very familiar with key waste reduction words or concepts. · Avoid giving too much information at once; give information in manageable pieces. Person-to-Person CommunicationIn addition to distributing or posting written educational materials, where feasible, present information person-to-person. It is more influential than written materials alone. · Seek volunteers in each work area who are willing to be trained as "waste reduction pros." The pros provide a friendly and knowledgeable source of information throughout the organization. And they can provide feedback on how you are doing. · Train new employees. Let them know they are expected to use resources carefully and fully participate in waste reduction programs. Explain how to prevent waste and recycle materials.
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"We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn." -- Dr. Peter Drucker, Austrian-born American management consultant, educator |
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