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4: Collecting Data to Assess Performance • Determining Data Needs • Components of a Data Collection Plan • Data Collection Considerations • Data Collection Methods • Suggestions for Measuring R&D Activities
5: Analyzing, Reviewing, and Reporting Performance Data • Introduction to Data Analysis • Training Your Organization in Analysis Skills • Generating Useful Information - 1: Question Review • Generating Useful Information - 2: Data Collection and Organization • Generating Useful Information - 3: Data Analysis • Generating Useful Information - 4: Data Presentation
6: Using Performance Information to Drive Improvement
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"We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn." -- Dr. Peter Drucker, Austrian-born American management consultant, educator |
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